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SLCC technology guide and resources for working remotely

Introduction

Technology has made it easier than ever to work remotely, using almost any mobile device. At SLCC, we provide a variety of services to connect you with colleagues and students if you are working from an alternative location.

LaptopWireless tower

A large percentage of our online services do not require anything but a device and an Internet connection. There are some services that do require special software or information to access. Below are a few common work functions and the systems recommended for performing them remotely.

 


For information from Human Resources on telecommuting, visit the Working through COVID-19 telecommuting handbook on the SLCC human resources page.


Remote Access (to services normally available only from on Campus)

For accessing systems that are only available from on campus, you have two options, AllAccess or VPN. 

Key

Our recommended solution is AllAccess (typically, the “SLCC desktop” is recommended for most people). This acts as a VPN connection and allows you access to systems typically only available from on Campus (Home (H:\ Drive) and Departmental Drives (I:\ drive – etc), Banner, Etrieve, SLCC Buy, etc). The AllAccess servers have most of the common applications used at the college already installed. This is a virtual desktop, ready to go.

*Note that if a specific piece of software is needed in on the SLCC Desktop, contact OIT and we can work with you and possibly the vendor to obtain software licenses needed.

You can also use the VPN to access some of the above resources (Banner, Etrieve). Accessing files remotely via this method is possible but not recommended especially if you are working with large files.

LINKS:

ALLACCESS: AllAccess (select the SLCC Desktop)

VPN: SSLVPN Start page


Phones and Voicemail

The Cisco Jabber application is not only an instant messaging application, but also acts as a soft phone. This means, with a laptop or desktop computer from home, you can log into Jabber and make and receive calls just as if you were at your desk (a headset with microphone are recommended, but you can use the speaker and mic built into a laptop if needed).

Agent on phone

Voicemail is available from your email, as well as inside the Jabber application

You can also enable forwarding options while away from your desk by logging into the Cisco Unified Communications Self Care portal and forward calls to another number (Cell phone, a co-worker, etc)

LINKS:

JABBER

PHONE CONFIGURATION

SLCC Work Phone Forwarding


Video, Web and Audio Conferencing

WebEx is the preferred solution for video or web conferencing. We have licenses available for all faculty and staff to leverage this function. There is also an integration with Canvas that you can use to schedule online sessions with your students.

Group at table

Microsoft Teams* also has a video/web conferencing component. From inside a team you can start a video conference with your team or if you open outlook, you can schedule a meeting with teams similar to how you can schedule WebEx meetings. We currently do not have licenses for using Microsoft Teams from a landline or cell phone like you can from WebEx (you can use the Teams app from your cell phone).
*The Microsoft Teams desktop or smart phone client is highly recommended compared to using the web client

LINKS:

WEBEX: SLCC WebEx Start Page

MICROSOFT TEAMS: Teams Start Page


Online Collaboration and File Storage

For college-related business we recommend using Office 365 and a Shared SharePoint or Team Site can allow you to share files and collaborate with your coworkers. Microsoft Teams allows you to share files and communicate with your teams in a chat-based environment.

Groupstorage

Your OneDrive is a great place for saving your personal files that don’t normally need to be shared with everyone in your department and is good for small group file sharing.

For working with students, use the Google drive for saving and sharing files. You can use Office 365 for this, but we traditionally have recommended using the Google suite for this function.

LINKS:

SHAREPOINT: SLCC SharePoint Home

MICROSOFT TEAMS: Teams Start Page

ONEDRIVE: SLCC OneDrive

GOOGLE DRIVE: SLCC Google Drive


Email

You can access your college email either from your computer and outlook, from your smart phone, or from https://oulook.office365.com. Just log in with your college credentials (username@slcc.edu).

email


LINKS:

OFFICE 365 EMAIL: @slcc.edu Accounts

GOOGLE EMAIL: @bruinmail.slcc.edu accounts