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                          Office of Information Technology
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OIT Unplanned Outage Notification 3/31/2021

Wednesday March 31, 2021: Wide Area Network (WAN) outage impacting Miller, Jordan and Meadowbrook Circuits



UPDATE AS OF 9:45AM:

Lumens has restored services.


UPDATE AS OF 9:15AM:

Current ETR from Lumen is 10am


UPDATE AS OF 8:05AM:

Description: Century Link/Lumen experiencing hardware failure in Riverton, UT. Causing outages throughout Salt Lake starting from 6:30am 3/31/2021.

 

Impact: Schools, libraries, and universities within Salt Lake County.

 

Outage Summary:

Starting at 6:25 our systems started notifications regarding issues with the network circuits at these three locations (Miller, Jordan, and Meadowbrook). 

 

We're currently investigating the problem and have opened tickets with Lumen (CentruryLink) and the Utah Education Network (UEN).

 

We will provide updates as they become available





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