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Password Reset Process

When a student or faculty/staff member need to reset their MySLCC account password, they can follow these instructions from any web-enabled device.

 

1) Navigate to the MySLCC login page at my.slcc.edu and click on the Reset Password option at the bottom of the page.

Image of the MySLCC login page

 

2) This will open the Password Reset Utility screen. PLEASE NOTE, you must select "Faculty/Staff" or "Student" button (Student selected by default).

Image shows password screen

 

Fill out all of the fields with your current information before clicking Submit.

NOTE: If you see the error message or "Unspecified error - Code:SID01. Close browser and try again." make sure to go back and check that you selected the correct page, Student or Faculty/Staff.

 

3) This will open the Reset Password page.

•	Your new password must not match your current password •	Your new password must be between 15 and 25 characters •	Your new password must contain at least 1 lower letter •	Your new password must contain at least 1 capital letter •	Your new password must contain at least 1 number •	Your new password must contain at least one of these special characters: ~ ! * - = + _ [ ] { } ? •	Your new password must not contain any spaces or whitespace •	Your new password must not contain any non-en_US.UTF-8 characters •	Your new password must not contain a series of 3 repeating characters

You will now be able to enter in a new password.  Make sure to follow the criteria and, when you are done, click Submit.

If you change your password from home on a college owned device, your password will not synchronize until you connect to the college network either on campus or through the VPN. Once connected to VPN, if you lock your computer (Windows Key + L), then log back in to unlock it will sync your password to your college device.

NOTE! It can take up to 30 minutes for the new password to synchronize through the SLCC systems.

 

If you have any questions or if you receive an error message, please contact Technical Support at 801-957-5555 or via email at helpdesk@slcc.edu





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