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Planned OIT Network Outages 2017-06-15

Thursday June 15, 2017: Outlook and Webmail

Outage Summary:

OIT will be performing maintenance tasks on the email load balancer. This activity may cause Outlook clients and Webmail users to disconnect from email access during this time. However, users will continue to receive email. The outage is scheduled to begin at 10PM, services will be intermittently unavailable and are expected to be re-established by 2AM on Friday June 16th.  

Site: All campus’
Systems:  Outlook and Webmail
Use/Impact:  Access to viewing email.
Outage Window:  Thursday 6/15/17 from 10:00pm until Friday 6/16/17 at 2:00am   

***If there are any issues please contact the Help Desk, Ext. 5555*** 

Thursday June 15, 2017: South Campus, CAM building 

Outage Summary:

OIT will be performing maintenance tasks on networking equipment at the South City Campus, CAM Building, all floors. This activity will cause intermittent availability of all connectivity including Internet, Wireless and Voice during this maintenance. The outage is scheduled to begin at 10pm, services will be unavailable from Thursday June 15th and are expected to be re-established by 2am on Friday June 16th.  

Site: South City Campus, CAM Building
Systems:  Internet, Wireless and VOIP
Use/Impact:  Intermittent voice and data
Outage Window:  Thursday 06/15/17 from 10:00pm until Friday 06/16/17 at 2:00am   

***If there are any issues please contact Help Desk, Ext. 5555***

 

Thursday, June 15, 2017: Emergency Response Server

Emergency Outage Summary:

OIT will be rebooting the Cisco Emergency Response Server. The outage will start Thursday, June 15, 2017 at 10:00 pm, and will affect All 911 calls made from All SLCC campuses, by NOT routing an emergency call out to a local public-safety answering point (PSAP), alert personnel via email or phone of an emergency call to respond to locally. Any 911 calls made will still be sent to Valley Emergency Communications Center (VECC), at which point a caller can still give name, and location if needed. Services will be re-established by 10:30 PM on Thursday, June 15, 2017.

Site: All SLCC Campus'
Systems:  ALL 911 phone calls.
Use/Impact:  Emergency, 911 Phone Calls
Outage Window:  Thursday 06/15/17 from 10:00pm until Thursday 06/15/17 at 10:30pm   

***If there are any issues please contact the Robin Howard at Ext 5077***

 

 





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