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SLCC Technical Support Services

Office of Information Technology's Services for Students and Staff

SLCC provides opportunities for students to develop the skills needed in today’s increasingly technology-dependent economy. Our Technical Support Services include our Help Desk and Knowledge Base resources to assist students and staff with access to software and assistance with their devices.

Please visit our Support site for answers to your questions regarding access to Tech Tools or resources provided as an active Student or Staff/Faculty member of the college.

 Wireless Internet AccessWireless access and “eduroam”
Access the Internet and SLCC resources from your device. Students can start by connecting to the @slcc network and then follow the directions in their browser window to get connected to eduroam. The “eduroam” network provides Internet access at many college campuses worldwide.

Computer Labs SLCC has over 150 labs with thousands of computers for student use in either a classroom setting or in open use labs.  Open Labs are student-funded labs available for all registered SLCC students.  Each lab has different hours but most are available Monday—Saturday and the Library computer lab is usually open in the evenings.

Lab Name

Location

Hours

Taylorsville-Redwood Campus Open Lab (Library, Late Night)  LIB-144 Summer: 7:30am - 8:00pm
Fall/Spring: 7:30am - 12 Midnight
Taylorsville-Redwood Campus Student Express  STC-200R 7:30am - 7:00pm
South City Campus - Student Services Lab (1st Floor)  1-061

7:30am - 7:00pm

South City Campus - Library 1-022 7:30am - 9:00pm
Jordan Campus - Student Services Lab - High Tech Center HTC-100A 7:30am - 7:00pm
Jordan Campus Open Lab (Health Sciences Atrium)  JHS-102  7:30am - 7:00pm
Larry H. Miller Campus Open Lab  - Miller Free Enterprise Center MFEC-207

Summer: 7:30am - 8:00pm

Spring/Fall: 7:30am - 9:00pm

West Valley Center (Campus Open Lab) WVC-123 When building is open, lab is open.

 

Free Apps SLCC has a system called AllAccess (https://AllAccess.slcc.edu) that allows you to run computer lab applications (like Word, Adobe Acrobat, PowerPoint, Excel, AutoCAD, MatLab, Maple, etc) on your personal device for free, via any Internet connection.  AllAccess also allows you to save files in your “My Documents” folder for later use.  Visit the AllAccess site for training videos and installation instructions.

Mobile AppEllucian Go Mobile app helps you stay connected to SLCC like never before.  Check your Grades, Class Schedule, SLCC Campus Maps and Directions, Important Phone Numbers, Academic Calendar, and SLCC Events all in one place – the SLCC Mobile App! (Apple and Android version available). 

Bruinmail / Google Apps SLCC has partnered with Google to provide all SLCC students with an SLCC Google account (UserName@bruinmail.slcc.edu).  You can connect to this account from your smartphone or through MySLCC.  This account also allows access to all the Google Apps suite so you can share and collaborate with your instructors and other students.

Microsoft Office 365 Subscription -Being an active student or staff at Salt Lake Community College allows you access to a subscription to Microsoft Office 365.  Students and Staff are entitled to download and install the latest Office suite on up to 5 different devices.  You also will have up to 1TB of storage on your OneDrive cloud and can use other online services like Delve, Outlook, PowerPoint, SharePoint, Sway, Forms, Yammer and Planner.

Login at http://http://www.slcc.edu/Office365 with your Bruinmail account if you are

student: Username@bruinmail.slcc.edu 

or if you are a staff member: Username@slcc.edu.

Printing At the start of each semester all registered students are provided with credits for 50 free prints on their OneCard.  This can be used in the campus labs and using your own computing device.  You can also load additional credits on your card for additional prints.  MobilePrint (http://mobileprint.slcc.edu) is available as well, allowing you to send an email from your device and then go to one of the print release stations in the Open Labs to release your document.

Technology Help Where can you get technology help?   For help with the items on this list as well as other SLCC technology services: 

Help Desk - (801) 957-5555  Email:  Helpdesk@slcc.edu

Live Chat w/Help Desk: Open a Live Chat





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