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Knowledge

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  • Important Apple Security Notification 2016-10-25
      Security Notification Summary: Apple has released security updates to address multiple recent vulnerabilities in macOS Sierra, Safari and iOS. Exploitation of some of these vulnerabilities may allow a remote attacker to take control of an affected system. Mitigation: It is recommended to apply following Apple updates as soon...
  • OIT Planned Outage Notification 9-05-2019
    Thursday September 5, 2019:   Voice Services   Outage Summary: OIT will be performing maintenance tasks on the collaboration servers. This activity will cause intermittent availability of Phones, Voice Mail, Fax, WebEx, and Jabber during this maintenance. The outage is scheduled to begin at 10:00 pm and a...
  • Phishing Email Notification 4/12/2018
    ATTENTION: Recent Phishing Attempt   If you have recently received an email with the subject line “ SLCC Be Well Program – earn money for healthy living! ”.  Please be advised that t his was a phishing email that disclose s your credentials if you click on the link .  IF YOU CLICKED ON THE LINK...
  • OIT Planned Outage Notification 3-21-2019
    Thursday March 21, 2019:  Voice Services   Planned Outage Summary: OIT will be performing maintenance tasks on networking equipment.  This activity will cause intermittent availability of all voice related services including phones, voicemail, E911, WebEx, and Jabber during this maintenance.  Th...
  • September Microsoft Patch Weekend 9/18
    To learn more about the Required Software Updates (patches) read the information at this link to the Service Now Customer Service Knowledge Base.   https://slcc.service-now.com/help/kb_view.do?sysparm_article=KB0010290   “September” Microsoft Patch Weekend Summary:     &...
  • Mac OSX 10.12 (Sierra) Update
      Apple has started making the new OS (Sierra) available via the updates on their computers.  As always, please do not run this update until OIT sends something out as we have not tested it with all our systems.  We will send another message when we have confirmed there aren’t issues with the new system and the applicati...
  • OIT Planned Outage Notification 9-12-2019
    Thursday September 12, 2019:  South City Campus, Main   Outage Summary: OIT will be performing maintenance tasks on networking equipment at the South City Campus, Main building in preparation to enable Network Access Control. This activity will cause intermittent availability of all connectivity...
  • OIT Planned Outage Notification 8-29-2019
    Thursday August 29, 2019: Server 2016 security patch     Outage Summary:   OIT will be installing Microsoft security updates on a group of Microsoft servers, Thursday night from 11:59pm until 5:00am.  This will cause a few services to be intermittently unavailable  during this time. This out...
  • OIT Planned Outage Notification 9-19-2019
    Thursday September 19, 2019:  Wireless   Outage Summary: OIT will be performing maintenance tasks on the wireless controller servers. This activity will cause intermittent wireless connectivity during this maintenance. The outage is scheduled to begin at 10:00 pm and affected services are expected to be re-establ...
  • OIT Outage Notification 8-9-2019
    UPDATE: Friday August 9, 2019:  Voice carrier outage – outbound calls (Resolved)   Outage Summary: Voice services have been re-routed by our voice carrier and outbound calling functionality has been restored.           UPDATE: Friday August 9, 2019:  Voic...
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