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Knowledge

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  • February Mac Updates
    February Mac Updates   Summary:  This is a reminder that the monthly software updates for SLCC Mac computers are  available installation on all staff/faculty/lab computers.  These updates can take up to a hour and half .  Large updates are downloaded and cached for faster install. The college pu...
  • OIT Planned Outage Notification 2/13/2020
    Thursday February 13, 2020:   VPN Outage Summary:   OIT will be performing maintenance tasks on the sslvpn.slcc.edu server.  This activity will cause intermittent remote access connectivity, during this maintenance.  The outage is scheduled to begin at 10:00 PM, and affected services are expected to be re-...
  • Phishing Email Notification 4/12/2018
    ATTENTION: Recent Phishing Attempt   If you have recently received an email with the subject line “ SLCC Be Well Program – earn money for healthy living! ”.  Please be advised that t his was a phishing email that disclose s your credentials if you click on the link .  IF YOU CLICKED ON THE LINK...
  • OIT Planned Outage Notification 11-7-2019
    Thursday November 7, 2019: South City Campus   Outage Summary: OIT will be performing maintenance tasks on networking equipment at the South City Campus. This activity will cause intermittent availability of all connectivity including Internet, Wireless and Voice during this maintenance. The outa...
  • OIT Planned Outage Notification 1/30/2020
    Thursday January 30, 2020:  Wireless Network    Outage Summary: OIT will be performing maintenance tasks on the Wireless Controller servers. This activity will cause intermittent wireless connectivity at all campus locations during this maintenance. The outage is scheduled to begin at 10:00PM and affected se...
  • OIT Planned Outage Notification 2/20/2020
    Thursday February 20, 2020: South City Campus, CAM Building   Planned Outage Summary: OIT will be performing maintenance tasks on networking equipment at the  South City Campus, CAM Building .   This activity will cause intermittent availability of all connectivity including Internet, Wireless, an...
  • OIT Planned Outage Notification 3-21-2019
    Thursday March 21, 2019:  Voice Services   Planned Outage Summary: OIT will be performing maintenance tasks on networking equipment.  This activity will cause intermittent availability of all voice related services including phones, voicemail, E911, WebEx, and Jabber during this maintenance.  Th...
  • September Microsoft Patch Weekend 9/18
    To learn more about the Required Software Updates (patches) read the information at this link to the Service Now Customer Service Knowledge Base.   https://slcc.service-now.com/help/kb_view.do?sysparm_article=KB0010290   “September” Microsoft Patch Weekend Summary:     &...
  • February Patch Weekend
    February Patch Weekend   Summary:         This is a reminder that the monthly Microsoft updates for SLCC computers are available for installation on all staff/faculty/lab computers.  These updates can take up to 15 minutes to install and require one or two reboots. Compu...
  • OIT Planned Outage Notification 2/9/2020
    Sunday February 9 2020:  Banner and MySLCC Outage   Outage Summary:    OIT will be performing upgrades to the Banner, Degree Works, and Self-Service Banner beginning at 5:00 a.m. Sunday, February 9.  These systems will be unavailable from 5:00 a.m. Sunday, February 9 through 5:00 p.m. the same day. ...
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