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Knowledge

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  • Google Apps Online Training
    Here are some self-guided learning guides for GSuite/Google Apps services (modules) that can help get you started with a basic introduction to the tools and their interface. G Suite User Hub:  https://apps.google.com/user/hub Comprehensive Guide  GSuite Quick Learning Guide Self-Serve Tutorials   ...
  • Cisco Jabber Communication
    Collaborate Anywhere on Any Device with Cisco Jabber Cisco Jabber lets you access presence, instant messaging (IM), voice, video, voice messaging, desktop sharing, and conferencing. Now you can find the right people, see if and how they are available, and collaborate using your preferred method.  
  • Missing Employee Tab
    The Employee tab missing Information needed to identify person and problem. Get the person's S# Go into Banner screen GUASYST to verify Employee is marked. If marked as an Employee: Go to MyPage Admin Give the Employee role using the instructions Have the user log out / in Employee tab should be available ...
  • MySLCC Timed Out Message
    Symptoms User gets a Timed Out messages after logging into MySLCC.    Cause   They may not be siigning out of MySLCC, but using the X to close the window.   Resolution Have the person logout by clicking the Sign out button in the upper right portion of the window. Then close t...
  • Setup Bruinmail account for Microsoft Outlook 2013 - 16
      You can retrieve your Gmail messages with a client or device that supports IMAP, like Microsoft Outlook or Apple Mail. Enable IMAP in your Gmail settings Sign in to Gmail. Click the gear in the top right   . Select   Settings . Click   Forwarding and POP/IMAP . Select   Enable IMAP . ...
  • Faculty Without Faculty Tab in MySLCC
    Faculty Without Faculty Tab Faculty need to be identified in Banner as Faculty (as well as Employee) so they will have the Faculty tab in MySLCC. The faculty’s division/department will usually complete this task. Human Resources and Payroll do not take that action. When people in the division/department office are n...
  • Installing SLCC Mobile App on Apple Devices
        Open the App Store Find the App Store icon on your device and tap it to open the store.  Tap on the magnifying glass at the top right of the screen and begin typing ‘Ellucian Go.’  The search results will list different apps with ‘Ellucian Go’ at the top.  Tap on &lsquo...
  • SLCC Google Apps
    As SLCC weighed their options to replace MyMail, the decision was made to migrate to Google Apps for Education. As with MyMail, all faculty, staff and students will get an account and have the ability to keep the account forever. Google Apps will allow greater flexibility and provide all users with a suite of applications that can...
  • Student Identification Number (SID - S-Number))
    SID's are nine digit numbers beginning with a capital 'S'.  SID's or 'S' numbers are used by SLCC in place of a Social Security Number (SSN).  By using an SID instead of an SSN, SLCC provides another level of security to help protect you from identity theft. How can I get my SID or S-Number? Your SID is provided on your One...
  • Bruinmail not opening
      If the Bruinmail is not opening from gmail.com or phone the student may simply need to accept the use of the account by logging into the MyPage and opening the Bruinmail from there. If that does not work try different browsers.
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