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Knowledge

1 - 7 of 7
  • Banner window not opening, and audible sound is heard
    Symptoms  An Internet Explorer user clicks on the Banner Forms Access link. The Banner window doesn't open, but the user hears an audible alert (which may sound like the alert used by browser pop-up blockers.     Cause Banner requires an Active X control to be installed to access the Forms Access link.  ...
  • Banner Keeps Asking for Java to be Allowed
    Symptoms Java has been updated to the correct version but Banner is still asking if Java can be allowed.         Resolution Click on Start>>Control Panel. Find and open Java 32-bit, Click on the Advanced tab and scroll down until you find the section for Mixed Code. Click t...
  • Compatibility Pack for Office
      How to Install Compatibility Pack for Office   Compatibility Pack installation, if a .docx file cannot open asks to save or select file from web to open with it may need the pack installed. Below is the link to install said pack. http://www.microsoft.com/downloads/details.aspx?familyid=941b3470-3ae9-4aee-8f4...
  • Nolij - Using File Explorer in the new version of Nolij
      NOLIJ Upgrade New Features and Defect   The upgrade to Nolij installed December 2016 changed some features and introduced a defect.  This article and the attached documents will provide information to help you use the new version of Nolij.    
  • Java Update requested in Banner even after Java update
    Symptoms Sometimes Banner users are prompted to update Java, even though they have recently updated Java and no update is actually available. Cause You need to change your Java settings in Windows Control Panel Resolution Open the Windows Contol Panel. Locate Java 32-bit, and open it. Open the Advanced ta...
  • AllAccess Virtual Computing Environment
    Go to AllAccess Click HERE What is All Access? All Access is a free service available for SLCC students that allows you to use several college licensed applications from almost any type of personal device with an internet connection (PC, Mac, iPad/iPhone, Android). This service works both from both on and off campus, so with AllAccess, ...
  • Break-in Attempt Detected
      Procedure to delete Cookies and Tempoary Internet Files when the message that a break in attempt has been detected 1)     Within the browser, select Tools/Internet Options from the menu. 2)     You should then see the General Tab and in the center of the page where it refers to Temporar...
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